Establishing a quality and trustworthy relationship with your insurance broker is important; after all, it’s similar to choosing who you make friendships with. The principles are actually very similar, as you will go through tremendous experiences together, like you would with your close friends, and share private personal matters with this individual. Like your close friends, an insurance broker may witness some of your happiest moments and some of those moments that were the hardest to deal with.
Consider the below and whether or not your Insurance Broker has these traits:
Your Insurance Broker Should Be Free and Available
Just like a friend, you probably don’t want to spend time with that individual if they aren’t making time for you in return, or are failing to call you back. Your insurance broker should always be available to process your claim when it’s required and should be available to do this during office hours or through a 24-hour service call if provided.
At Will Marshall Insurance, we have 24-hour emergency claim telephone numbers, so you always have a contact you can reach should it be an immediate requirement.
Be Sure Your Insurance Broker Should Be a Real Human Being
This may seem silly, but in the age of technology, it is getting more and more difficult to speak to a human voice on the telephone. Many companies provide automated services and talking to a real person can come with a lot of waiting and hassle. At Will Marshall Insurance, this is never the case. We think it’s imperative that our clients speak with us directly regarding their insurance inquiries or concerns. We believe you should feel comfortable and genuinely know the name of your insurance broker when you contact us.
Your Insurance Broker Should Listen to Your Unique Needs
In an age of personalized plans and varying life situations, it’s impossible to have a one-size fits all approach with insurance policies; what works for family simply won’t be enough for another. Generally speaking, you’ll notice that more and more people are taking the entrepreneur route or have chosen to be freelancers. With this said, it’s important that your Insurance broker does not try to sway you one way or another because of commission purposes. You shouldn’t be working with a broker that is trying to tell you a specific package to meet a quota, as you’ll likely wind up with the wrong plan for you. You need to feel like you can trust your insurance broker to provide you with the best options out there for your needs. Our team is highly trained and eager to help you with finding the perfect insurance policy that will provide your family with the protection it needs.
Your Insurance Broker Should Be Well Rounded and Qualified
Fun and healthy relationships are built on a variety of experiences and conversations and when it comes to insurance your insurance broker should be willing and able to provide you with services and quotes for anything you need. Will Marshall Insurance will assist in coverage for more than just your home; we provide policies for your boats, ATV’s, snowmobiles, and cars.
Does your current Insurance Broker offer these? If not, it may be time to reconsider your choices. Will Marshall Insurance is happy to help you and will offer you a free, no obligation quote.
Contact us today at 705-726-2551 in Barrie, or at 705-326-5664 in Orillia.