Claims Centre

We’re Ready to Help.

Making a claim is your way to formally request coverage from your insurance provider. We know this can be an intimidating process, regardless of the nature of the claim. Take a deep breath, find the number of your insurance provider, and follow the steps outlined below:

 

Will Marshall Insurance 24 Hour

Emergency Claims Numbers:

Commonwell

1-800-461-0310

Echelon

1-800-324-3566

Economical/Perth

1-800-607-2424

Germania

1-888-418-7770

Gore

1-800-265-8600

The Guarantee

1-800-265-4262

Heartland

1-800-265-8813

Heartland (USA)

1-888-224-5677

Royal Sun Alliance

1-800-267-4188

Travelers

1-800-265-4408

Travelers (USA)

1-800-241-2541

Broker Cell Phone

1-705-828-3040

 

Independent Adjusters

Doerr Claims Services Inc.

705-719-7983

 

Cleanup

705-527-5722 Midland

705-327-2285 Orillia

Winmar

705-739-8996 Barrie

705-326-5996 Orillia

Paul Davis Systems

1-800-661-5975

 

Frequently Asked Questions

Do I really need to open a claim?
The answer is almost always yes. The earlier you open a claim, the more time your insurance provider has to investigate and protect your best interests. If you’re still not sure, ask your insurance agent or provider for their professional advice.

Is a police report necessary?
A claim on its own can be filed without a police report. However, if there was an injury, emergency, or suspicion of criminal activity, you will likely want to call the police for help and to initiate a report.

Will my premium increase if I make a claim?
It depends. Different insurance providers have different policies, and they likely take different factors into account to determine your insurance premium. The best way to find out is to ask your provider directly.

How long does a claim take to be processed?
Again, this depends on your insurance provider. They’ll be able to tell you when you can expect to hear if the claim has been accepted or not, but be prepared in the event of any unforeseen delays in processing.